At Zarqashi, every handcrafted dress is carefully prepared and inspected before dispatch. We aim to deliver your order safely and on time while preserving the quality and craftsmanship of each piece. Please review our Shipping & Delivery Policy below for information about order processing, delivery times, shipping charges and tracking.
Order Processing
- All orders are processed within 2–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Domestic Shipping (Within Pakistan)
- Nationwide delivery is available through trusted courier partners.
- Standard delivery usually takes 3–5 business days, depending on your location.
- Shipping charges are calculated based on your location.
International Shipping
- Zarqashi offers worldwide delivery.
- International delivery usually takes 7–15 business days, depending on the destination country.
- Shipping charges are calculated based on destination and parcel weight.
- Customs duties, import taxes and other applicable charges are the customer’s responsibility.
Packaging
Every Zarqashi order is carefully packed to protect the delicate embroidery and handcrafted details during transit.
Shipping Confirmation & Tracking
- Once your order has been shipped, you will receive a shipping confirmation email, SMS or WhatsApp with tracking details.
- You can track your order through the courier’s website using the tracking details provided, or contact us on WhatsApp at +92 333 5455565.
If you have questions about exchanges, please visit our 7-Day Return & Exchange Policy.
Delays
- While we strive to deliver on time, unforeseen circumstances such as weather conditions, customs clearance, or courier delays may affect the delivery schedule. Zarqashi will not be held responsible for such delays.
Incorrect Address
- Customers are requested to provide accurate shipping details at checkout. Zarqashi will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.
Contact Us
For any shipping-related inquiries, please reach out to our Customer Care team at.
Email: info@zarqashi.com
Phone: +92 333 5455651